Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Shiraa Official, as part of the buying and selling process, we collect the personal information you provide such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s IP (Internet Protocol) address to help us learn about your browser and operating system.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new product launches, and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange for delivery, or initiate a return, we imply that you consent to our collecting and using it for that specific reason only.
If we ask for your personal information for a secondary reason (e.g., marketing), we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that gets automatically removed when you close your browser). This ensures prices remain consistent and displayed in your local currency while browsing.

How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or collect/use your information at any time by contacting us at:

📧 Email: shopshiraa@gmail.com
📱 WhatsApp: 0303 5344777

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services. Your data is securely stored through Shopify’s data storage, databases, and general Shopify application, protected behind a firewall.

Payment:
If you use a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your transaction. After completion, it is deleted.

All direct payment gateways follow PCI-DSS standards, managed by the PCI Security Standards Council (including brands like Visa, Mastercard, American Express, and Discover), to ensure the secure handling of credit card information.

For more information, please refer to:

SECTION 5 – THIRD-PARTY SERVICES

In general, third-party providers used by us will collect, use, and disclose your information only to the extent necessary to perform services they provide to us. However, certain third-party services such as payment gateways have their own privacy policies regarding the information we must provide them.

We recommend you read their privacy policies to understand how your data is handled by these providers. For example, if you’re located in Canada and your transaction is processed by a gateway in the United States, your personal data may be subject to U.S. laws, including the Patriot Act.

Links:
Once you leave our website or are redirected to a third-party site or app, you are no longer governed by this Privacy Policy or our Terms of Service. We encourage you to read the privacy policies of any third-party sites.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.

If you provide credit card details, they are encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of online transmission or storage is 100% secure, we adhere to all PCI-DSS requirements and implement additional industry-standard safeguards.

SECTION 7 – COOKIES

We use the following cookies to enhance your shopping experience:

  • _session_id: Tracks your session (referrer, landing page, etc.)
  • _shopify_visit: No data held, used for internal stats, persists for 30 minutes
  • _shopify_uniq: No data held, expires at midnight, counts store visits by customer
  • cart: Stores contents of your cart, persists for 2 weeks
  • _secure_session_id: Unique token, sessional
  • storefront_digest: Identifies access for password-protected shops

You can choose whether or not to opt-out of cookies through your browser settings.

SECTION 8 – AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes will take effect immediately upon being posted on the website. If material changes are made, we will update this section accordingly to keep you informed about what information we collect, how we use it, and under what circumstances we may disclose it.

If Shiraa Official is acquired or merged with another company, your information may be transferred to the new owners so we can continue serving you.

QUESTIONS AND CONTACT INFORMATION

To access, correct, amend, or delete any personal data we hold about you, or if you have questions or concerns regarding this policy, please contact:

📧 Email: shopshiraa@gmail.com
📱 WhatsApp: 0303 5344777